Acceptable Use Policy (AUP)

The Acceptable Use Policy (“AUP”) establishes guidelines and standards to ensure the proper use of the GaoLong Cross-Border Management System.

1.1 The Acceptable Use Policy (“AUP”) establishes the guidelines and standards necessary to ensure proper use of the GaoLong Cross-Border Management System. This policy applies to all commercial users accessing our e-commerce platform software and interfaces, which include product listing, order processing, procurement management, supplier coordination, warehouse operations, and data reporting services.
1.2 Customers of GaoLong Cross-Border Management System (hereafter referred to as “Customers”) are expected to comply fully with this AUP as a condition of accessing our network services. Customers bear full responsibility for all activities involving their access, publication, dissemination, or utilization of the GaoLong Cross-Border Management System content, interfaces, and services.

2.1 GaoLong Cross-Border Management System provides various e-commerce platform tools and APIs designed to support Customers in managing daily operations effectively.
2.2 This policy is intended to protect service quality, safeguard customer privacy, and maintain the integrity, security, reliability, and confidentiality of GaoLong Cross-Border Management System products, systems, networks, services, and hosted servers.

No user or service participant shall engage in, facilitate, or attempt any of the following activities, whether directly or indirectly, or whether successful or attempted:
3.1 Exploiting or harming minors.
3.2 Interfering with the operation of websites or accounts.
3.3 Evading taxes or other mandatory service usage fees.
3.4 Disrupting or degrading the service for other users.
3.5 Utilizing automated tools such as bots or crawlers to collect data improperly.
3.6 Engaging in prohibited activities through other providers’ services.
3.7 Uploading, transmitting, or distributing illegal, harmful, or threatening content.
3.8 Impersonating any person or entity or falsifying electronic communications.
3.9 Breaching any legal obligations to third parties, including contracts or fiduciary duties.
3.10 Violating internationally recognized standards for acceptable network conduct.
3.11 Threatening network or system security by spreading malware, viruses, or Trojan horses.
3.12 Transmitting confidential or proprietary information without proper authorization.
3.13 Violating laws related to user data, privacy, pornography, copyrights, or intellectual property.
3.14 Falsifying identities or tools to conceal true user or customer service representative identities.
3.15 Acquiring or distributing software, programs, or services that violate this policy, including unauthorized commercial messaging (“SPAM”).

If GaoLong Cross-Border Management System determines that any Customer, their representatives, or end users violate this AUP or engage in prohibited conduct, GaoLong Cross-Border Management System may:
4.1 Issue warnings and suspend or terminate services at any time.
4.2 Pursue legal actions, including investigations and reporting illegal activities to authorities.
4.3 Block communications from known violating IP addresses to protect system integrity.
4.4 Seek full reimbursement for costs arising from violations, including administrative and legal fees.

5.1 Customers are responsible for safeguarding their passwords and any activity conducted using them, whether authorized or unauthorized.
5.2 Passwords must not be disclosed or used without written authorization to access GaoLong Cross-Border Management System services or related systems.
5.3 If any network or device security is compromised, GaoLong Cross-Border Management System reserves the right to investigate and take appropriate network-level actions against violators.

6.1 GaoLong Cross-Border Management System will update this AUP as necessary and notify Customers accordingly.
6.2 If any provision is found invalid or unenforceable, such provision will be severed, and the remainder of the policy will remain effective.

This policy is governed by the laws of the People’s Republic of China, and all parties consent to the exclusive jurisdiction of Chinese courts.